17 September 2008

Steam


my.giant.head
Originally uploaded by Nancy Allen
Remember my previous Steam posts, from when I was living in Alabama?
I am a professional.

I am fluent in both languages. I'm not sure that you're even fluent in English.

I don't need to be told how to do my job. I had to have been pretty clear about what I was doing for my college to grant me a bachelor's degree and my professional organization to grant me national certification.

I'm fairly familiar with mental illness and working in this setting. The past 9 years of working in this setting have seen to that.

I know what I was hired to do, and I know what you were hired to do. Let's not confuse the two, shall we?

Until you know what it is like to be a necessary evil...until you know what it is like to be a walking after-thought...until you have been spoken about in front of your face as though you are an appliance or a chair in the room...

(Here's where my more sensitive readers might want to scroll down, by the way.)

Until you can understand sign and English and work between the two, get the hell out of my face, my business, and my way and let me do my job.

Whew.

Well, this one's going to be a bit more cryptic because I don't really know who reads me up here in SC...but I still need to let it out or I'll explode.

When you make a computer mistake that affects your employees, it should not be the responsibility of the employees to make it right. I understand that it makes more work for you to correct the mistake, but I'm still not seeing how it's anyone's issue but yours to see it fixed.

When someone is hired for a job, it is assumed that the person has the required knowledge and skills to perform the job. If you weren't hired for that job then you probably don't need to try and tell the person in the job how to DO the job. I'm sure that he or she can handle it.

Creating a working environment where you have happy and willing employees almost always leads to productivity. A work environment where employees feel like they are either being watched every step of the way or they have to beg and scrape for the materials needed to do their jobs will not lead to productivity or a boost in morale. I try to remember that when I'm supervising my interpreters.

I did a 9-1 stint today alone...lots of clients back to back to see a doc, but also discussion in between with deaf staff members. My hands are worn out, my brain is totally mush...yet I still have to finish out my day (till 4:30 rather than 5, though, since I left home at 8 to get to the gig on time). And we're in a hiring freeze so it has to be justified that we need another interpreter in this area. I'll tell you what, put on my hands and feel the pain in my joints right now, or try to string a coherent sentence together with my foggy brain for the past two hours and you'll get your justification.

It's funny, an interpreter I know who used to work where I do now warned me when I took the job all those years ago that "this job will be the end of you...they will work you to death there," but I scoffed. And have been for the past almost 10 years.

Ten years. Lordy.

Once September is over I will only have two months left at my job. Sobering thought...and honestly I'm not sure if it's because I will miss it or sobering because there are still two months left. Time will tell.

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